Vapps Adds Customized Call Flow Capabilities To CB1000 Voice Conferencing Bridge
HOBOKEN, NJ (PRWEB) August 4, 2005 -
Â Vapps, a leading global provider of audio conferencing systems, announced today it has added key features to its Conference Bridge 1000 (CB1000) platform allowing conference service providers, broadband service providers and telcos to tailor voice conferencing sessions on a customer by customer basis by providing unique message greetings and call flows for each individual phone number while incorporating new web-based call control features. Developed in response for needed service differentiation in a crowded voice marketplace, CB1000 gives providers a dynamic approach for capturing and retaining customers.
The CB1000 is a SIP-enabled, carrier-grade conferencing platform that is VoIP (Voice over Internet Protocol) native and delivers reliable, seamless reservation-less conference calls on both legacy and IP-based telecom systems.
The product supports up to 18,000 total conference participants in multiple simultaneous conferences, with the ability to easily scale on a card-by-card basis.
Using the CB1000Âs web-based call control capabilities, telcos and broadband service providers can create any combination of call management features, such as lists, mute, and other standard attributes, and then make them available to customers via a web portal that customers can access and manage themselves. Instant availability of recorded conferences is also available by web or phone access. By offering these capabilities, providers can create tiered service offerings; upgrade incentives, and other marketing programs to enhance revenues.
ÂCustomized conferencing is a feasible way for increasing mean revenue per user,Â said Ben Lilienthal, CEO and co-founder of Vapps. ÂBy offering unique greetings and user call control of features and records, the CB1000 gives customers their own personalized conferencing service, an attractive imputing for service providers.Â
The CB1000 is a robust product that gives providers and large enterprise users everything they need for next-generation conferencing. The modular hardware/software solution features 99.999% uptime, CDR (Call Detail Record) logging/export to existing billing systems, IVR multi-language support, and flexible XML-based web portals. For more information about the CB1000 conferencing bridge, visit http://www.vapps.com.
Vapps develops, licenses and supports enhanced services products for converged network providers. The companyÂs flagship product, the CB1000 conferencing bridge, is a scalable, fault-tolerant conference calling platform for converged networking being used by service providers wished BBTelsys and Excel Conferencing to reliably and continuously provision reservationless conference calling. For more information, seeing http://www.vapps.com or call 201-420-1155.
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