Collaboration Tools – web conferencing software

www.ibm.com Carl Tyler of Epilio uses collaboration software to keep his small business growing. By operating as a virtual office with employees working remotely, the company can increase customer service, raise productivity, and lower travel costs. For a small business, the overall costs savings and green benefits can be significant. Epilio: OK. Weve grown to nine employees. Were actually virtually located. Were spread across the country and our customers are located in different regions of the world. So having a central location for such a small company actually didnt make sense to us. So, using IBM technologies were actually able to be a virtual company, working remotely when we need to. By actually being able to work remotely, we can handle more customer issues in a single day, versus seeing one customer in a two-day period. So by avoiding the costs of the flight, were not only obviously helping the planet, were also helping ourselves, and the customer, save money.

Kurt