CIO Buisness Solutions: Collaboration Tools That Move the Business
Posted in Tech on 10/02/2010 06:06 am by
www.ibm.com Mobile phone provider Nokia’s SVP and CIO John Clarke describes how a focus on collaboration tools among employees benefits workplace productivity. The initiative helps reduce costs, while elevating corporate social responsibility. John Clarke SVP & CIO, Nokia: I’ve been involved in Nokia in our Way of Working—our WOW—our mode of operation and thinking about how we get things done as a company. Being fairly new at that time to the company, I was more than fascinated by understanding how people work, how teams work, how employees work together. What we quickly identified was that its important that employees collaborate collectively. We are a global company. We have designers and engineers all over the globe, all of them with great insight. It was difficult to bring them together, to collectively engage. The innovation here was to quickly incorporate and deploy telepresence, the way of bringing in high-level, studio-quality facilities to let them easily talk to each other, to exchange information. Youd have designers, for example, working on a device. Theyd like to talk about the screen or the keyboard layout. [Wed] give them such facilities that they could look at the detail, but they could be in California, in London, and in Tokyo. The innovation was to give them that facility. It had multiple benefits. For one, the designers loved it because they could meet without any need for flying or travel. The facility was so good it felt like being face-to-face. It …
Darlene