Collaboration Tools – web conferencing software

www.ibm.com Carl Tyler of Epilio uses collaboration software to keep his small business growing. By operating as a virtual office with employees working remotely, the company can increase customer service, raise productivity, and lower travel costs. For a small business, the overall costs savings and green benefits can be significant. Epilio: OK. Weve grown to nine employees. Were actually virtually located. Were spread across the country and our customers are located in different regions of the world. So having a central location for such a small company actually didnt make sense to us. So, using IBM technologies were actually able to be a virtual company, working remotely when we need to. By actually being able to work remotely, we can handle more customer issues in a single day, versus seeing one customer in a two-day period. So by avoiding the costs of the flight, were not only obviously helping the planet, were also helping ourselves, and the customer, save money.

Kurt

www.ibm.com Leslie Moore discusses how she utilizes collaborative tools to decrease travel costs while communicating more quickly and effectively. In addition to helping the bottom line, this move also demonstrates Colgate-Palmolive’s commitment to the environment. Leslie Moore, Colgate-Palmolive: “I believe its changing for the better. Due to the economy, we don’t travel as much. But it doesn’t mean we have to stop business. Using the collaboration tools allows us to communicate quicker, more effectively, and actually be more proficient working with our employees, and also reaching out to our customer. In this way, Colgate is really benefiting the environment and also really including the whole company and letting them know we care about the company, but also care about the environment and care about the world as well.”

Ana